Refund policy
Exchange/Refund is only valid in case of any defective/wrong product.
For Partial COD orders, the ₹250 advance is non-refundable and the order will be cancelled if refused at delivery.
For prepaid orders, if the order gets RTO (Return to Origin) due to customer unavailability, incorrect address, or refusal to accept the order, a ₹100 re-shipping charge will be applicable to dispatch the order again.
To start a return, you can contact us at help@inkhub.in. After confirmation, the amount is refunded within 2–3 days to your original payment mode.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at help@inkhub.in.
